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Related resources for the retail industry

IM & email


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Pros and cons of instant messaging in the workplace

Instant messaging (aka chat) has become an important and easy internal communications channel for many organizations. And new instant messaging technologies continue to change the face of the workplace. While there are benefits to instant messaging, there are a growing number of distinct problems with it. We look at both sides, and offer tips to fix a few of the inevitable issues that arise when using instant messaging.

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6 internal communications best practices to connect your workplace

Internal communications used to mean sending out emails en masse, hoping that people across the organization would eventually read them, and then frantically attempting to manage the deluge of reply-all emails that followed. In this article we’ll take a look at 6 internal communications best practices that companies can use to help increase employee engagement, culture alignment, and open communication.

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HowToWinWithInternalCommsBanner16x9

23 tips to win with internal communication

Are you creating a new internal communications strategy? Or perhaps you want to benchmark your current approach. Regardless, it can be hard to reach your audience, especially with so much noise in the workplace today. So, we’ve put together a practical guide with 23 easy ways to boost your internal communications.

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what-are-social-intranet-features

What are social intranet features (and do you want them)?

There’s a lot of confusion around social intranets—what they are, what they include, if they’re any good. This short article will address these questions in the clearest way possible.

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The quick guide to internal communications tools

Discover the main types of communications tools on the market and how they can help you. Improving communication can seem tricky but it’s easier than you think!

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communication-failures

4 common communication failures (and how to fix them)

Excellent communication is the core of any business. Unfortunately, achieving streamlined communication isn’t always easy

This article discusses these mistakes, along with simple fixes for you to consider (including implementing an intranet--which we think is a great idea, but we’re biased).

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toxic-workplace

Study: The average worker's inbox contains 199 unread emails

If you’re relying on email to communicate, there’s a reason why you’re frustrated. A recent study found the average employee’s inbox has 199 unread emails.

What will fix email’s fall from grace? Likely, nothing. People find emails annoying and employees are waiting for an alternative communications platform to free them from their inbox.

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pros-cons

To Slack or not to Slack, that is the question

In two years, Slack went from 0 to 2.7 million users. But, Slack (and similar instant messaging platforms) has a long list of pros and cons.

As with any software, how you use it will determine its success. If you’ve ever considered shedding email and migrating to Slack for your internal communications, this article is a must read.

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best-communication

Best practices for effective internal communications

Have you ever discovered an ad for a knockout deal, shown up in store to ask about it, and had the employee look at you gormlessly?.

That perplexed look isn’t only disappointing to you, it’s a poor reflection of the store’s brand. Employees are your brand champions; they need to know what’s going on across your company Keep them well informed and up-to-date with better internal communications

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